juankarkaos
IS-IT--Management
Environment:
windows 2000 sp4 and updated.
MS Exchange Server 2000 updated
Arcserve v11 (the same error occurs usin v 9, update an patch 4a)
Exchange Agent for ArcServe
we program a brick level backup of all mailboxes of my company, but only 6 or 7 are copied, then job crashes and there are no error on the Activity log. When I check windows system event log I can see that event:
eventid: 7031 source: System Control manager
message:
the service CA BrightStor Backup Agent RPC Server unexpected finished.
-----------------------------------------------------------
Also I can see a file called tskept06.txt, that says that one dll has done an exception, this is the exact message:
Exception Time : Mon May 03 12:19:54 2004
Exception Cause: EXCEPTION_ACCESS_VIOLATION
Exception Flags: Noncontinuable exception
Exception Address: 77fcca36h
DLL/Exe that caused GP: C:\WINNT\system32\msafd.dll
------------------------------------------------------------
Finally I can show you that my activity log when finish show us hat message.
Information 03/05/2004 12:19:58 [JOBQUEUE]: Status changed from Active to Hold [Job No: 3] [Description: copia de proves 11 busties a les 12:10]
For another hand I put arcserve on Debug mode and the last correct line of the tdbaxchg2.M05.D03.H12.PID7888.trc file shows that:
<12:19:42 :TID[1080]>: HrCfgPackData() successful, cbConfigData=5302
<12:19:42 :TID[Y²
rÈ×@)¬ó6ÊšÕ¥lBÿ/Ò†ÚôøëîàXcTìmï²å…'›‡óʽ|
Please can anybody help me? I have reinstalled arcserve 2 times and nothing!!
Thanks.
windows 2000 sp4 and updated.
MS Exchange Server 2000 updated
Arcserve v11 (the same error occurs usin v 9, update an patch 4a)
Exchange Agent for ArcServe
we program a brick level backup of all mailboxes of my company, but only 6 or 7 are copied, then job crashes and there are no error on the Activity log. When I check windows system event log I can see that event:
eventid: 7031 source: System Control manager
message:
the service CA BrightStor Backup Agent RPC Server unexpected finished.
-----------------------------------------------------------
Also I can see a file called tskept06.txt, that says that one dll has done an exception, this is the exact message:
Exception Time : Mon May 03 12:19:54 2004
Exception Cause: EXCEPTION_ACCESS_VIOLATION
Exception Flags: Noncontinuable exception
Exception Address: 77fcca36h
DLL/Exe that caused GP: C:\WINNT\system32\msafd.dll
------------------------------------------------------------
Finally I can show you that my activity log when finish show us hat message.
Information 03/05/2004 12:19:58 [JOBQUEUE]: Status changed from Active to Hold [Job No: 3] [Description: copia de proves 11 busties a les 12:10]
For another hand I put arcserve on Debug mode and the last correct line of the tdbaxchg2.M05.D03.H12.PID7888.trc file shows that:
<12:19:42 :TID[1080]>: HrCfgPackData() successful, cbConfigData=5302
<12:19:42 :TID[Y²
rÈ×@)¬ó6ÊšÕ¥lBÿ/Ò†ÚôøëîàXcTìmï²å…'›‡óʽ|
Please can anybody help me? I have reinstalled arcserve 2 times and nothing!!
Thanks.