Brick Level calendars in Exchange won't back up

[bluechips]

This just recently began. I'm using ArcServe 2000 Advanced Edition, and the Exchange Backup Agent, on Exchange Server 5.5, doing a Brick Level Backup.

I keep getting the same errors nearly every day:

(sample from log)

20030103 033904 133 E8602 Failed to read from database. (DBNAME=Individual Mailboxes\Wilkner, Alicia\Calendar, EC=Backup Agent Error -- (69) "Read/Write error in named pipes.".)
20030103 033907 133 E8602 Failed to read from database. (DBNAME=Individual Mailboxes\ExchangeAdmin\Calendar, EC=Backup Agent Error -- (69) "Read/Write error in named pipes.".)
20030103 033907 133 E8602 Failed to read from database. (DBNAME=Individual Mailboxes\Brower, Erika\Calendar, EC=Backup Agent Error -- (69) "Read/Write error in named pipes.".)
20030103 033907 133 E8602 Failed to read from database. (DBNAME=Individual Mailboxes\Lim, Ellen\Calendar, EC=Backup Agent Error -- (69) "Read/Write error in named pipes.".)
20030103 033908 133 E8602 Failed to read from database. (DBNAME=Individual Mailboxes\EL\Calendar, EC=Backup Agent Error -- (69) "Read/Write error in named pipes.".)
20030103 033908 133 E8602 Failed to read from database. (DBNAME=Individual Mailboxes\Camp, Diana\Calendar, EC=Backup Agent Error -- (69) "Read/Write error in named pipes.".)
20030103 033908 133 E8602 Failed to read from database. (DBNAME=Individual Mailboxes\Williams, Kathy\Calendar, EC=Backup Agent Error -- (69) "Read/Write error in named pipes.".)



Any suggestions or fixes willbe welcomed.

 

[databasebaba]

Apply this patch to get rid of the problem,

http://support.ca.com/Download/patches/asitnt/QO22840.html

DatabaseBaba...

 

[Gray99]

I had the same problem, upgraded the agent then installed the patch and the errors stopped. In fact all looks fine from the job log. But when I checked the dbaexchg2.log I see the following:

<01/31/03 14:22 PID:703 TID:722> Warning: One or more messages in folder Inbox is not backed up correctly.
<01/31/03 14:23 PID:703 TID:722> ReadReference..(): WARNING! not enough space in cacheBuffer for 64K data. The rest part will be read in later.

I will post this as a new thread but thought you may want to check it out.

 

[bluechips]

Thanks databasebaba, your recommended fix (from CA)

http://support.ca.com/Download/patches/asitnt/QO22840.html

worked. It's now been three consecutive days of errorless backups of my Exchange Server.

 

[frenchy6]

Where did you find the Exchange Agent upgrade? I can find the patch Q022840 but I can't find the agent patch. Will the Exchange 2000 agent patch work with Exchange 5.5?

 

[databasebaba]

Yes DatabaseBaba...

 

[arcserve2000]

Hello Bluechips!!
i am getting the same error as you. I am running ARCServe 2000 w/the ARCServe 2000 exchange backup agent on exchange. I keep getting this message &quot;e8602 FAILED TO READ FROM DATABASE (DBNAME=Individual Mailboxes\(user mailbox)\(mailbox), EC=BACKUP AGENT ERROR --(69) &quot;Read/Write error in named pipes.&quot. So have you solved the issue yet, if so, what was the solution. Please help.!!

thanks

 

[arcserve2000]

Does anybody know how to solve this issue???
i am getting the same error as bluechips. I am running ARCServe 2000 w/the ARCServe 2000 exchange backup agent on exchange. I keep getting this message &quot;e8602 FAILED TO READ FROM DATABASE (DBNAME=Individual Mailboxes\(user mailbox)\(mailbox), EC=BACKUP AGENT ERROR --(69) &quot;Read/Write error in named pipes.&quot. So have you solved the issue yet, if so, what was the solution. Please help.!!

thanks