branch office attendant

[mikdes]

we have 2 CS1000B both with a receiption desk, i need to have all user that dial 0 to reach the reception desk.

now they all go to the m2250 at the CS1000S
any hint as to where to look, what to do.

 

[Reusser]

you could use pretranslation tables for branch phones

Assign 0 to specific DN for each site

 

[mikdes]

can't, they all register to the CS1000S

 

[Reusser]

What type of phones are your receptionist using at the branches?

They probably have a different number than "0" assigned to them.

 

[mikdes]

yeap! they do

4100 at site A and 4200 at site B

 

[Reusser]

so when users Dial "0" they go to main site where "0" is pointed.

you could train your users at different branches to dial correct number

or use pretranslations for 0 to dial 4100 and 4200

 

[MagnaRGP]

Never done it before, but I would imagine that you need to look in the Zone Based dialing and set the site A translation to 4100 and the site B to 4200. Not too sure how to implement though.

 

[johnpoole]

my choice for that is usually tennant service.. only change is ten to rdb and ten to att.. each tennant can have a att, or share.. you usually allow ten to ten, which makes it more flexable then multi customer

john poole
bellsouth business
columbia,sc

 

[mikdes]

i was hoping to avoid that

 

[mikdes]

change is ten to rdb and ten to att???

can you give me more detail [LD ?? ]