Cisco attendant console is being replaced with BOC which is another receptionist console application - how would you train a user from another office into a Lab environment?
You would just demo the application on an ip communicator on your computer (lab), and share your screen. They already know how to use the phone, it's just s matter of seeing the replacement for att con and being familiar with it.
thanks, i'll try that - how about setting this demo application on a virtual vmware computer environment as well? and use an ip communicator? will that work?
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