michaellaw
IS-IT--Management
Hi,
We have 3 reports that users access that are closing (crashing) the BO client to the desktop without error messages. Other users that use these reports report no problems.
We have carried out a clean install on each of the workstations (XP SP1) and cleared out the users profiles but the problem remains.
All other reports work fine.
BO client is 4.1.4
Scratching my head and awaiting a prompt reply
We have 3 reports that users access that are closing (crashing) the BO client to the desktop without error messages. Other users that use these reports report no problems.
We have carried out a clean install on each of the workstations (XP SP1) and cleared out the users profiles but the problem remains.
All other reports work fine.
BO client is 4.1.4
Scratching my head and awaiting a prompt reply