Block incoming external calls 2

[iing9808]

Is there a way to block incoming external calls and still be able to answer incoming internal calls? Our system is Op 81C, Rls 25.40

 

[GHTROUT]

CLS FR2 is one way.

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[iing9808]

I just want to block incoming external calls, I still want to be able to dial external calls from the set. Is this possible if i use FR2?

 

[GHTROUT]

No, FR2 would block all external connections. You could make the persons number "non-DID" (change the number so it is not a direct dial extension).

If you don't want to or can't change the number, you can intercept/divert calls to that number at the trunk route using LD49 IDC - Incoming Digit Conversion.

In other words is someone dials 555-1234, your IDC table can say "send 1234 to 4321" - while internal calls to 1234 will still go to 1234.

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[iing9808]

Now we are talking.
This is what I get when I print IDC:

REQ prt
TYPE idc
CUST 0
DCNO

DCNO 1

SDID NO
IDGT CDGT
2 22
3 23
4 24
5 45
6 26
7 27
8 28
9 29

DCNO 2

SDID YES
IDGT CDGT
2 22
3 23
4 24
5 45
6 26
7 27
8 28
9 29

DCNO 3

SDID YES
IDGT CDGT
168 168
169 169
2 22
3 23
40 240
41 241
42 242
43 243
44 244
450 2450
451 2451
452 2452
453 2453
454 2454
455 2455
456 2456
457 2457
458 2458
459 2459
46 246
47 247
48 248
49 249
54 254
55 455
6 26
7 27
8 28
9 29

The extension that I want to block is 23595 (DID 063-153595). How do I do this?

 

[GHTROUT]

We need to know to exact digits that your telephone carrier is delivering into your system, and on what trunk route the calls come in.

For example, if callers dial DID 063-153595 from home, does the telephone carrier simply insert 3595 into the DID trunk? If so, then identify that trunk route, look to see what IDC table the trunk route has and enter the digits the telephone carrier inserts followed by the digits you want to convert them to.

My guess is the carrier is sending you four or five digits.

Clearly you have some conversion going on now, but I can't see how the 53595 could be converted to 23595 - which leads me to think only the last four digits are being sent by the carrier

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[iing9808]

Yes, only four digits is sent to my system. I will try to identify the trunk route.

 

[GHTROUT]

I'm pretty sure you can just add 3595 to DCNO 3.

IDGT 3595 NNNN

Where NNNN (or NNNNN) equals the DN you want to get the calls

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[iing9808]

There´s seems to be a problem.
DCNO 3 looks like this today:
DCNO 3

SDID YES
IDGT CDGT
168 168
169 169
2 22
3 23

Since 3 already is represented and converts to 23 I can´t add 3595 NNNNN. Excuse this stupid question, but what is the difference between DCNO 1, 2 and 3? Does different trunk routes go to different IDC tables (DCNO)?

 

[GHTROUT]

As to the question... Yep, if you print out the Route Data Blocks, you'll see a prompt DCNO. That value determines what DCNO is used.

Back to the 3 already existing. I missed that and you are correct. There is a lengthy way around it though. (this assumes we are interpreting the DID plan correctly)

30 230
31 231
32 232
33 233
34 234
351 2351
...continued 352 thru 357
358 2358
3590 23590
3591 23591
...continued 3592 thru 3594
3595 "12345" (nnnnn)
3596 23596
...continued 3597 thru 3598
3599 23599
36 236
37 237
38 238
39 239

In other words, break out the one DN you need to treat differently to say, 12345



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[iing9808]

Thank you GHTROUT very much for your help! I will have to ask the owner of the system if it´s ok for me to do this. In the future perhaps many different people would like to block for incoming external calls and finally we will have a IDC table so long so it´s "impossible" to interpret it. So I will have to think carefully before I answer the person who wanted this if it is possible to do or not. Once again, thank you very much for your help!

 

[GHTROUT]

I agree - if it were me, it might be worth addressing the issues as 'personnel' problems. I mean, if someone just won't cut back on the calls, they probably have many other ways to mis-use their time as well. I'd rather have someone who can be reached by family members when it is really needed, but with the understanding that there is a reasonable definition of "really needed to call them"

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[johnpoole]

two quick answers... either make it a non did.. or in my cause (10k did's) put it in an idc table...

either way internal still works... in fact it's harder to block internal station to station then trunk to station..

john poole
bellsouth business
columbia,sc

 

[DFKSydney]

Have you tried CLS = RDI for the individual extension?

 

[GHTROUT]

New PostDFKSydney, that's a great idea if the system has the Supplemental/International feature set. There's a good chance of that considering the DID number they said they had. Excellent followup!

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[iing9808]

Doesn´t RDI block both external and internal calls? Or is it depending on the Supplemental/International feature that you mentioned?

 

[GHTROUT]

I don't think there is anything that blocks internal and external calls except disabling the phone


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[iing9808]

Of course that did it, thank you both !!