Block incoming call 1

[tolinrome]

We have a user who is getting a bunch of calls from the same number,a solictor or something. When I googled the number many people are having the same problem. I want to be able to block this number from coming in the Avaya system. How can I do this. We have digital and IP phones. IP Office manager version 10. Thanks.

 

[Greybeard191]

I'm not getting why the ICR is a ten digit number, and the number you're trying to block is an eight digit number... isn't the ICLID of the number you're trying to block going to be a ten digit number? I'm assuming if your ICR is ten digits, you're in NA?

GB

 

[tolinrome]

Sorry, that was an edit mistake on my post.

I want to block a 10 digit number that keeps calling, I'm using my cellphone number as a test to make sure it works first.
In the ICR and Short Code I created this but it still doesnt work:

Standard Tab
Bearer capability: Any Voice
Line Group: 0
Incoming Number: Blank
Incoming Sub Address: Blank
Incoming CLI: my 10 digit cellphone number
Locale: Blank
Priority: 1-Low
Tag: Blank
Hold Music Source: System Source
Destination Tab
Default Value: *99 (under Destination column)
Fallback Extension: Blank

Short Code
Code: *99
Feature: barred
Telephone Number: Blank
Line Group: 0
Locale: Blank
Force Account Code: Unchecked

 

[tlpeter]

Te cli needs a prefix and when it is not there then it will skip the route because there is no match.h

BAZINGA!

I'm not insane, my mother had me tested!

 

[Greybeard191]

In the ICR, in incoming number, you need a *

GB

 

[tolinrome]

Works now. I needed to put the prefix.

 

[tlpeter]

I told you before

BAZINGA!

I'm not insane, my mother had me tested!