BFS key- Boss-Secretary Filtering intermittent

[Cosmicsniper]

Boss-Secretary Filtering Enhancement in use; BFEA on all sets.

The receptionist intermittently reports her BFS key for various tenants stops working (she cannot activate or de-activate filtering) or calls do not filter to her. My present case involves the latter; calls are ringing to the Boss with filtering activated at her set. The particular tenant has been working fine for more than one week.

Verified in LD 80 that all keys are idle on the Boss set. BFS activated on the proper TN at the Secr. set. I can activate/ de-activate from the receptionist but calls still do not filter to her. In the past, I have nulled the BFS key for the Boss on the receptionist set and then re-installed to fix this problem but this does not work today.

I'd appreciate any comments or suggestions.
Respectfully,
ccdpaladin

MAIN CAB
VERSION 2111
RELEASE 25
ISSUE 30 +
PSWV VERSION: PSWV 70


IN-SERVICE PATCHES : 69
PAT# PRS PATCH REF # NAME DATE FILENAME
00 MP11680 MPLR13794A elan 11/05/05 p13794a.p
01 MP11680 MPLR13794B elan_2 11/05/05 p13794b.p
02 MP11705 MPLR13774 iniMain.p 11/05/05 p13774.p
03 MP09996 MPLR13736 ld11cpy.p 11/05/05 p13736.p
06 MP11626 MPLR13816A router 11/05/05 p13816a.p
07 MP11626 MPLR13816B router_2 11/05/05 p13816b.p
08 mp12182 mplr14421 M3900_dwnld 11/05/05 p14421.p
09 mp12345 MPLR14758 sipe 11/05/05 p14758.p
10 MP12272 MPLR14638A i2004 11/05/05 p14638a.p
11 MP12272 MPLR14638B i2004 11/05/05 p14638b.p
12 MP12272 MPLR14638C i2004 11/05/05 p14638c.p
16 MP12118 MPLR14639 ACDAGTOBV 11/05/05 p14639.p
17 MP11975 MPLR14331 warmstart 11/05/05 p14331.p
18 MP11595 MPLR14539A callint 11/05/05 p14539a.p
19 mp11595 MPLR14539B callint 11/05/05 p14539b.p
20 mp11595 MPLR14539C callint 11/05/05 p14539c.p
21 mp11595 MPLR14539D callint 11/05/05 p14539d.p
22 MP11595 MPLR14539E callint 11/05/05 p14539e.p
23 MP11595 MPLR14539F callint 11/05/05 p14539f.p
24 MP11595 MPLR14539G callint 11/05/05 p14539g.p
25 MP11595 MPLR14539H callint 11/05/05 p14539h.p
26 MP11595 MPLR14539I callint 11/05/05 p14539i.p
27 MP11595 MPLR14539J callint 11/05/05 p14539j.p
28 MP11595 MPLR14539K callint 11/05/05 p14539k.p
29 MP11595 MPLR14539L callint 11/05/05 p14539l.p
30 mp12561 mplr15217 isa_fix 11/05/05 p15217.p
31 bv70453 ISS1:1of1 CORE 09/11/05 p09817_1.11c
32 BV83655 ISS1:1OF2 CORE 09/11/05 p11587a1.11c
33 BV83655 ISS1:2OF2 CORE 09/11/05 p11587b1.11c
34 MP06752 ISS1:1of1 CORE 09/11/05 p12669_1.11c
35 MP10834 MPLR12800 CallPilotOnHold 09/11/05 p12800a3.11c
36 MP10834 MPLR12800 CallPilotOnHold 09/11/05 p12800b3.11c
37 MP04419 ISS1:1OF1 CORE 09/11/05 p12801_3.11c
38 TM17734 ISS1:1OF1 CALL PILOT 09/11/05 p12907_1.11c
39 MP09859 ISS1:1OF1 CORE 09/11/05 p12998_1.11c
40 TM17734 ISS6:1OF2 MESSAGING 09/11/05 p13010a6.11c
41 TM17734 ISS6:2OF2 MESSAGING 09/11/05 p13010b6.11c
42 TM21012 ISS1:1OF1 CALL CENTRE 09/11/05 p13030_1.11c
43 TM14128 ISS1: 1 OF 1 CALL PILOT 09/11/05 p13172a1.11c
44 TM14128 ISS1: 2 OF 4 CALL PILOT 09/11/05 p13172b1.11c
45 TM14128 ISS1: 3 OF 4 CALL PILOT 09/11/05 p13172c1.11c
46 TM14128 ISS1: 4 OF 4 CALL PILOT 09/11/05 p13172d1.11c
47 MP10757 ISS1:1of1 CORE 09/11/05 p13215_1.11c
48 MP12697 ISS1:1of1 CORE 09/11/05 p13568_1.11c
49 NONE ISS1:1OF1 QSIG 09/11/05 p13942_1.11c
50 MP11438 ISS1:1OF1 QSIG 09/11/05 p13944_1.11c
51 mp06247 iss1:1of1 CORE 09/11/05 p14205_1.11c
52 MP11133 MPLR14909 09/11/05 p14909_1.11c
53 MP12605 ISS2:1OF1 CORE 09/11/05 p15379_2.11c
54 MP12654 ISS3:1OF2 MESSAGING 09/11/05 p15399a3.11c
55 MP12654 ISS3:2OF2 MESSAGING 09/11/05 p15399b3.11c
56 MP10860 ISS1:1OF1 mplr15463 09/11/05 p15463_1.11c
57 ISS1:1OF1 SYMPOSIUM 09/11/05 p15521_1.11c
58 MP11133 ISS1:1OF1 Call PIlot 09/11/05 p15647_1.11c
59 MP15257 ISS1:1of1 CORE 09/11/05 p15788_1.11c
60 MP15301 ISS1:1OF1 CALL CENTRE 09/11/05 p15817_1.11c
61 MP11541 ISS1:1of1 MESSAGING 09/11/05 p15826_1.11c
62 MP16029 ISS1:1of1 MESSAGING 09/11/05 p15848_1.11c
63 MP14138 ISS1:1OF1 CORE 09/11/05 p16084_1.11c
64 BV82596 ISS2:1OF2 CALL CENTRE 09/11/05 p16213a2.11c
65 BV82596 ISS2:2OF2 CALL CENTRE 09/11/05 p16213b2.11c
66 mp17255 ISS1:1OF1 MESSAGING 09/11/05 p16214_1.11c
67 MP17013 ISS1:1OF1 CALLPILOT 09/11/05 p16351_1.11c
68 Q004601 ISS1:1OF2 MESSAGING 09/11/05 p16660a1.11c
69 Q004601 ISS1:2OF2 MESSAGING 09/11/05 p16660b1.11c
70 Q005959 iss1:1of1 CALL PILOT 09/11/05 p17074_1.11c
71 mp12122 iss2:1of1 CORE 09/11/05 p15508_2.11c
72 MP11563 ISS2:1OF1 CORE 09/11/05 p13735_2.11c
73 MP11651 ISS2:1OF1 CORE 09/11/05 p13734_2.11c

 

[johnpoole]

does the boss have fna, he needs that because she is trying to forward his calls to her. and make sure the line she is trying to forward is marped on the tn under her bfs key. not sure if she can forward a line she has a scr for to her set. if i forward my 4940 mcr to another tech, and he has that on his set, my phone still rings.. sorta keeping out of the loop thing

john poole
bellsouth business
columbia,sc

 

[Cosmicsniper]

John,
Yes, boss has FNA, HTA, BFEA, etc. The Boss has two phones, one for himself and one for his assistant. They each have three SCR's of x6048 (6048, 116048, and 126048) which is their main number on keys 8,9,10 respectively. They have a unique, non-did extension on keys 0,1,2. (x4580 and x4581).

Initially, I had x6048 built on a "soft" 2008 set (key 0,1,2 with FNA, HTA, BFEA, etc.) and marp'd there, since the Boss has CFXA and might call forward his set off-net to a cellphone. I did this because x6048 might follow this fwd and wouldn't remain available to be filtered and transfered to his assistant. The BFS key on the receptionist set (for the Boss) was of this soft set.

Today, I deleted the BFS on the receptionist set and re-installed. No change. So, I next deleted the "soft" set with marp'd x6048 and re-installed. That fixed it and filtering now worked.

I'm thinking the soft set might be my problem, so I deleted this completely and marp'd x6048 on his set and changed the receptionist BFS key to point to the his set.

I'll wait and see.
ccdpaladin

 

[johnpoole]

sounds like we were on the right track, if you need the soft set to be back in the mix, might need a bfs for it.. it sounded like it should have worked before the change. have you verified marp is turned on? the set will still show marp even if it's off in the cdb.. sounds like you know enough to have verified that but we are so used to it being on (off by default) that sometimes we overlook the simple factors

john poole
bellsouth business
columbia,sc