marathondude
Vendor
I have a BCM50r5 with a PRI.
One extension is remote call forwarded to a cell phone, which works fine during the day.
When the manual Night Service button is pushed, calls are answered by the Auto-Attendant. If the forwarded extension is then dialed by the caller, the call will drop. Turn off night service, and manual transfers work fine.
Obviously, Allow Redirect is checked. There are no restrictions set up in the system.
Also, I read somewhere here where someone suggested turning Send Name Display off, did that, no help.
Any ideas, guys?
Thanks in advance!
MD
One extension is remote call forwarded to a cell phone, which works fine during the day.
When the manual Night Service button is pushed, calls are answered by the Auto-Attendant. If the forwarded extension is then dialed by the caller, the call will drop. Turn off night service, and manual transfers work fine.
Obviously, Allow Redirect is checked. There are no restrictions set up in the system.
Also, I read somewhere here where someone suggested turning Send Name Display off, did that, no help.
Any ideas, guys?
Thanks in advance!
MD