BCM50: One of the External line malfunction

[bashboosh]

Hi,
BCM50 Rel.3. Augurst 2009 update patched. When dialing to one of the numbers i get the audio message from carrier "The number you are dialled is temporarily out of service" instead of hearing my autoattendant greeting.

I tried removing the line from the PBX and directly connected to analog phone for 10 days, which works well.

What could be the cause of this issue?

I appreciate any help.

 

[Dasheen]

What happens if u connect to another trunk port?

 

[foneman1]

Watch system status moniter, that line might be setup to forword somewere.

 

[bashboosh]

I even tried with a new BCM50, still happens the same. The telecom says its the PBX issue. But the message looks the problem is with telecom company.

 

[gberger]

If you disconnect that line from the Bcm50 and connect your buttset to it, can you call it and and answer from your buttset?