BCM50 lines going to voicemail instead of aa

[Voipnow]

I have a bcm50 with 4 analog lines. They are set to ring 4 times and then go to the automated attendant. When this happens they go to a person's voicemail box greeting instead of the greeting we recorded. I have the lines programmed to go to auto attendant. I have call forward no answer turned off at the set level.

What am I missing?

 

[ironhorse17]

DRT to prime.

 

[keyguy25]

You have a ringing set with voicemail on it... you have to set the ringing sets to 6 rings and voicemail to answer after 4 rings. this was the voicemail wont get answered until after the auto attendant does.

Have fun!

 

[curlycord]

What ext # is getting the calls to vmail?

What is Forward Busy set too?








=----(((((((((()----=
curlycord

http://www.curlycord.com