BCM50 / 1140e phones 1

[tpwd01]

Having trouble setting up 1140e phones on BCM50 1.0..checked and made sure DHCP was turned off, have 4 ip clients installed, have the ip sub system set with a valid ip address and gateway...when I power up the phone the first thing I get is a request in the display for an Admin Password (tried all the logical passwords...it doesn't matter what I put in, the reponse is "waiting for cfg data"
then "starting DHCP" then "DCHP server not reachable" I have the BCM50 attached to the network and can login from a local computer...I have plugged the ip phone into a switch that has other computers on it, tried different ports on the switch and even plugged the ip phone straight into the BCM50 all with the same outcome as above...

 

[SupportDude]

1140E is not supported on BCM50r1.0.
Only supported on BCM50r2.0 or higher.

-SD-

http://www.mysupportguy.net

 

[Dasheen]

1140s do work if the system has all the patches in. There was a patch that allowed the 1120 & 1140 to work on a BCM50 Rls 1.0. We have installed several rls 1.0 w/ both 1120 & 1140 sets.

Make sure u update your system w/ all the latest patches.

when configuring your sets did u enter 7000 for the port and the BCM IP for S1 & S2?

 

[tpwd01]

Thanks.. I will make sure the BCM is patch current...I was never able to get to program anything on the phone...it just sat there with "DCHP server unreachable" I reset the phone to factory settings but that didn't help either

 

[Deweyhumbolt]

Pasword is(color*set)

Adversity is Opportunity

 

[Dasheen]

The phone will never register to the system until u configure the set. With the set powered up hit the services button twice and enter the correct info.

 

[tpwd01]

Thanks to all you guys, finally got it going......