BCM50-1 Analog fax on main unit

[mackk]

Hi,
Im connect analog fax and analog modem to main unit BCM50(ver.1).Im use analog line. I have problem.Each from 10 attempts of 1 times it is connected correctly.
Without BCM, fax and modem work propertly.
Someone solved such problem?

 

[mogatuk]

are you useing the on-board ATA or are you using external ATAs

 

[mackk]

Im using onboard ATA

 

[mogatuk]

sounds a silly question but have you put the keycode for the Onboard ATA

if you have i will try it when i get in the office on monday/tuesday

one thing that you could try is put an external ATA on one of the digi ext and try that, that will tell you which side of the BCM you are haveing the problem i.e FXO / FXS

 

[mackk]

i have keykode for internal 4 ATA.
i instll all patches from nortel.com
incoming fax recieved - no problem, but outgoing fax very bad. Im tried panasinic ft-78 faxmashine, and HP-multifunction.

Now, i dont have external ata...

 

[cook1082]

What kind of lines are you using.If Pri make sure the timeing is correct.

 

[mackk]

i use analog line.

 

[mogatuk]

If you connect an analoge phone to the bcm , and make a test call to an external number , is the line clear ?