tylerdesjardins
IS-IT--Management
Hello All.
I have a customer with a BCM400 R4 (4.0.2.03) at their main site.
They have had 5-6 employees complain of Garbled and Distorted audio when listening to their voicemail through their digital set (T7316e).
It is intermittent (not every time they check there VMail).
I am sure it has happened to more than 5-6 employees with this issue...but these were the only ones who complained.
I have checked BCM Monitor and all of the values look to be within the norm (avg of 1-2% CPU usage, 54% Physical memory, 0% Virtual Memory)
Any help would be great. Thanks.
I have a customer with a BCM400 R4 (4.0.2.03) at their main site.
They have had 5-6 employees complain of Garbled and Distorted audio when listening to their voicemail through their digital set (T7316e).
It is intermittent (not every time they check there VMail).
I am sure it has happened to more than 5-6 employees with this issue...but these were the only ones who complained.
I have checked BCM Monitor and all of the values look to be within the norm (avg of 1-2% CPU usage, 54% Physical memory, 0% Virtual Memory)
Any help would be great. Thanks.