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BCM Centralized Voicemail

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FastBusy4657

Programmer
Apr 29, 2008
81
US
I have a problem with centralized voicemail on two BCMs that I cannot figure out. I set up the programming for the voicemail and tested it and it worked from either location. However, it does not always work. If call an extension on the BCM where the VM does not resides sometimes the phone will forward to the VM DN on the other BCM as it should and go to the mailbox and sometimes if forwards to the auto attendant (as it would if you dialed an unknown extension). Any ideas?
 
Yes - calls to the same extension go to VM sometimes but not always.
 
Do you mean for the DID of the phone? Or is there something I need to do on the BCM with the VM with target lines?
 
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