BCM CDR Buffer

[pc468]

Is there a limit on the cdr buffer? What happens if there are more calls than the buffer can handle? Or can it be polled more frequently or does that cause another type of problem? Thank you.

 

[3Sixty]

There is a limit on the file size. It is set in with the CDR programming. I think it is 400 meg. But if memory serves you have a pool and as you assign extensions memory space for last number redial and missed calls list. This reduces the memory available for CDR etc.

Marshall

http://www.marshallshouse.co.uk

 

[pc468]

Thanks!!

 

[spotless]

The file limit is set in CDR programming. The files are cyclical, therefore it will always delete oldest files when it is forging for more storage.

Stockman16

http://www.nortelcompatibleproducts.com

 

[pc468]

The cdr is set for 400mg. Do you know if there are any logs that would show when/if the buffer is full or when it gets written over? Thank you.

 

[spotless]

The limit is quite large. In most environments it could last 6mo. to a year. I don't know if there is an accessible log that would tell you when a file is erased to clear room for a new one.

However, I don't know why you should be concerned about losing recent data.

You can always use the CDR Pull/Push mechanism within reasonable time to access (and reaccess) the data.

S16

 

[3Sixty]

If you want to set up some sort of system to store the information. You can set up a FTP server and have the information pushed to your server once a day,month etc.If you have windows xp O.S on a PC you can use the inbuilt ISS server to get a free FTP server.

Marshall

http://www.marshallshouse.co.uk

 

[spotless]

The data that is returned to your FTP Server is raw SMDR that looks like the Norstar (or SL-1) format. It is in a series of date stamped text files.

This information can be processed by any Call Accounting system that is deemed nortel compatible (

http://www.nortelcompatibleproducts.com).

S16