BCM Browser Access

[tnevilt1]

I had a working BCM 400 3.5 and needed to change numbering plan. Through the serial port I logged on and initialized the system. Now I cannot connect through the web browser ('page cannot be displayed'). Browser was working fine before I initialized. I can still logon through the serial port with default login/password. I verified the IP addresses and can ping them, but browser access does not work. Everything else seems to function (dial tone, etc.) Any ideas why or how I can remedy?

 

[YnotPhone]

This might be worth a shot, but is your firewall on? I would also delete all the temporary internet files and cache.

If all else fails a system reboot will re-establish connections.

 

[tnevilt1]

How do I check/change firewall through serial port? I've rebooted many times, no luck.

 

[YnotPhone]

how are you trying to get in via the web browser is you are not using a network cable?

 

[tnevilt1]

I was able to use the web browser until I initialized the system. That is the only thing that has changed. Same IP address, same network connections.

 

[YnotPhone]

So your computer is attached to the network, you can ping the BCM.

Have you tried statically assigning your computer (10.10.10.? - 3), and plugging into the LAN port1 on the system (10.10.10.1)
Ensure that the firewall is off, and the pop-up blocker is disabled.
Try the web browser again.

 

[tnevilt1]

PC firewall is off, popup blocker is off, connect to LAN1, ping - yes, browser - no. Again, it was working fine until I initialized the BCM. Nothing else has changed.

 

[Caribbeanshark2]

I don't know your user name/password.
but check this....
Internet Browser: 10.10.10.1:6800
=> lan 1=> user name: supervisor
password : visor
or.......: PlsChgMe!

10.10.11.1:6800
=> lan 2=> same user and password.
Remember to set up your pc to 10.10.10.3
or 10.10.11.3
Hope this help you...

 

[Firebird Scrambler]

You are only using Microsoft Internet Explorer?.

Here is my guide that I did for some of my customers.

http://www.ghtrout.com/bcm/Information_on_how_to_log_onto_a_BCM_200.zip

All the best

Firebird Scrambler
Meridian 1 / Succession and BCM / Norstar Programmer in the UK

http://www.linkedin.com/in/davidbromley

If it's working, then leave it alone!.

 

[YnotPhone]

Sorry i was reading over this thread again... what do you mean by initialized the system?

 

[tnevilt1]

I appreciate all the input, but I apparently have not made the situation clear. This is not a login/password problem. When I browse to either IP address (with or without the :6800)I get no opportunity to login. Instead, I get this:

Internet Explorer cannot display the webpage

Even when dialing into the modem, same result.

I can ping both LAN1 and LAN2 addresses, but browsing results in the IE error above.

It seems as though perhaps some service has been disabled by initializing, but I can't figure out which one.

When I say initialize, I mean I connected through the serial port, logged in successfully with ee_admin/PlsChgMe!, chose 1 from the main menu, 1 from the Platform Initialize menu, and 1 from the Initialize menu, which initializes the system. I realize now, I shouldn't have done that, but I'm hoping it can be fixed.

 

[tnevilt1]

Got it fixed. Turns out it is the old Apache Certificate problem associated w/initialize after 1/1/2008. I set date back to 2007, re-initialized, works fine now.

Thanks