BCM 50 tmwservice

[ITBCMGUY]

Hi there

It is a BCM 50 rls 1. I cant change the date and time. The tmwservice will not start. I have valid gateway but still no luck. any other ides.

Tim

 

[SupportDude]

Do you have the current patches applied?
There was an issue with the clock losing time on 50r1.0.

-SD-

http://www.mysupportguy.net

 

[ITBCMGUY]

yes current patches. Its not losing time. The time service will not start therefore not allowing the time to be changed. I also tried NTP with no luck.

 

[SupportDude]

Typically the only service in a stopped state is for the UPS.
Perhaps a parent service is stopped.
Anything else showing in a stopped state in the list?

-SD-

http://www.mysupportguy.net

 

[gberger]

Have you tried setting it with trunk?(if you have CLID or PRI).If you change your time zone does the time react or is still blocked by tmwservice?

 

[ITBCMGUY]

I can chage the time zone but not the time and date. The time does jump aroud though. There is no other services that are stopped that shouldnt be. I do not have and CLID lines or a PRI.

 

[SupportDude]

This is extreme, but it may be worth a shot.
You can perform a backup, then a Level 2 reset.
Before you restore the backup, see if you can change the time. If you can great, you know its not the cabinet or s/w. If you can't, you've partially isolated the problem.
If it works, and then you restore and it doesn't, you have found your problem.

-SD-

http://www.mysupportguy.net

 

[cook1082]

How about using telset to change the time?

 

[ITBCMGUY]

I performed the level 2 still no go. I replace the H/D with a known working one still no go. Performed a level 2 on the new known hard drive in the bad box. still no go.

I have come to conclusing that the BIOS on the MB is bad.

First time I ever had to change a whole box because I cant change the time.

But on another note this box is plugged strait into the wall no UPS no surge. It is 3 years old and I am sure it has taking some power hits.

 

[SupportDude]

Yup.
It happens.
At least you found the problem!

-SD-

http://www.mysupportguy.net