SFitzgeraldDurham
Technical User
I have a hunt group that that consists of 2 DNs. If Busy is set to overflow to a specific DN which has voicemail setup. Instead of overflowing to the VM extension I get the message "the person you are trying to reach is unavailable" then kicks me back to the previous menu. What do I need to change to make it work?
Also, I have a HG setup that I want to overflow to the general mailbox. I've tried using mailbox 100 the general delivery mailbox, but that doesn't seem to work. Any ideas?
Also, I have a HG setup that I want to overflow to the general mailbox. I've tried using mailbox 100 the general delivery mailbox, but that doesn't seem to work. Any ideas?