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BCM 400 R4 with BCM 50 r3 1

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Runako

Runako

MIS
Jun 15, 2004
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Does any one know if we can centralize a call center with MCDN but not the voicemail?

Heres what they would like to do: Keep there voicemail on site B (BCM50), but login to the skillset at site A (BCM400)


Thanks
 
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Won't work, you can't send Ftr codes over P-P or VoIP trunks. The only way to remote the Call Center is through IP Clients.

Adversity is Opportunity
 
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To add to the post can you even centralize to the call center between sites.


Thanks,
 
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No there is no centralised call center. You can centralised voicemail but that is it. I know the Avaya will do that with the SCN feature set but nothing on the BCM.

Marshall

 
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