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BCM 400 R4 with BCM 50 r3 1

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Runako

MIS
Jun 15, 2004
78
US
Does any one know if we can centralize a call center with MCDN but not the voicemail?

Heres what they would like to do: Keep there voicemail on site B (BCM50), but login to the skillset at site A (BCM400)


Thanks
 
Won't work, you can't send Ftr codes over P-P or VoIP trunks. The only way to remote the Call Center is through IP Clients.

Adversity is Opportunity
 
To add to the post can you even centralize to the call center between sites.


Thanks,
 
No there is no centralised call center. You can centralised voicemail but that is it. I know the Avaya will do that with the SCN feature set but nothing on the BCM.

Marshall

 
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