BCM 400 modem setup 1

[PaddyNino]

Hi

In BCM50, I don't have any problem in setting the modem and I can connect to the machine without any problem.

How do I set up the modem for remote access in BCM 400 using DDI?

thanks!

 

[biv343]

Far as I'm aware, the modems in BCM 200/400 require a physical connection to the modem to an analog port or trunk. If you're somewhere outside of North America different rules may apply.

 

[PaddyNino]

Thanks BIV343!

What type of modem can I use or how about the ATA connection?

Could you give some advice or steps on how to set up the modem?

Honestly, it's a bit strange for BCM 200 or BCM400 not to have an internal modem like BCM50.

Thanks,

 

[PaddyNino]

Hi BIV343,

I've got a US Robotics (COURIER) modem, do you think this will work with RS232 25 pin Male to 9 pin Female lead connected on it?

Actually, it's a BCM 200.

thanks for your help!

 

[biv343]

Are you in the US or another country? Might you be in the UK?

All BCM's sold in the US include a modem.

 

[PaddyNino]

I'm in Ireland and I haven't seen any modem included.

thanks!

 

[bluemr2]

on the front of the BCM right under the MSC card and right above the DB-9 serial connection you should see an rj-11 for the modem. Just plug in analog dial tone. If you want to use a DID you will need an ATA. Set the target line to A+R on the ATA's DN and thats it.

 

[bluemr2]

At least thats where it is on North American BCM's.

 

[biv343]

Yup, no modems on the 'international' systems.

In the UK, you can use a utility called BTRace to dial in via a DDI line. I've only read about it, never configured it. We get the old fashioned analog modem over here in the US.

Check the docs on the BCM, if you haven't already, or check with Mr Marshall (

http://www.nortelsupport.net).

He's in the UK, and probably can give better advice on the subject than I could.

 

[option11newby]

PaddyNino,

I am involved in installing BCMs in the UK. Have you verified whether your BCM200 has an onboard modem? If not, and the customer has ISDN lines (BRI or PRI), providing they are not using IP handsets, you could set up remote access via ISDN dialup.

We install various options for the customer, using an ATA connected to the modem like the other guys have mentioned, ISDN dial up, or if the customer agrees, VPN access.

 

[PaddyNino]

Thanks Lads!