BCM 3.7 cannot access Unified Manager

[barbarabb]

BCM 3.7 unable to access unified manager

 

[DigitelD]

Check your java version, it is probably at 1.6. There is an update that will fix the issue on the BCM end or you can downgrade to 1.5.

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[DigitelD]

Forgot something. If you cannot get to the main menu at all, is your voicemail working?

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[tpostu]

There is an Apache patching utility you can download from Nortel for BCM 3.6 or 3.7 with this issue. It usually happens after a re-image .It is an Apache problem if you keep getting the "Page not Found "error. If you are just missing info under your admin menu's then it is a Java issue. delete any java version higher than 1.5 and go into java Console and disable automatic update.