Basic h323 calling between Ip Office broken 8.0.44?

[kewl99]

Hi All, I have two IP 500 at version 8.0.44, tried setting up basic H323 trunk calling between systems, not using SCN(they have conflicting extensions at both sites and don't want to change). I have H323 trunks pointed to each system and a shortcode 8xxx, feature dial, telephone number N, pointed to H323 trunk id #. I have 8 channels of networking licenses. When I dial i get number busy, in monitor it shows that can't find extension name and releases call? Never had a issue with this before, is it something that is broken in this version of software? Anyone else come across this?

ACSS - (SME)

 

[amriddle01]

Port blocking looking more and more likely

 

[kewl99]

I am having the provider double check that ALG's are turned off on the routers, as well as packet inspection...

ACSS - (SME)

 

[amriddle01]

A trace of the other system will show if it's even seeing it come though, if not its proof to them it's being blocked somewhere between sites

 

[kewl99]

i posted the trace of the other system, the call comes in error message says "didn't find extension by name", then releases the call...

ACSS - (SME)

 

[jamie77]

A couple of things to try that should make no difference, but worth a shot.

Change shortcode from 8XXX,Dial,N,91 to 8XXX,Dial,XXX,91.

Also try a ; at the end of 8XXX. Could be an en-block/timer problem.

Maybe try send your system short code via ARS to go to IP line.

Like I say these shouldnd make any difference just, a different way of doing it that may or may not work.

Jamie Green

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