The company's curse was buying Nortel.
AV was taken into an LBO before the financial crisis and had ZERO Debt. Why did PE firms buy them out, if there was no need to restructure them a Nortel buyout was NEVER in the cards, is beyond me.
They buy Nortel and technical people in the C-suite who had no compliance and business background got the company into debt.
The maker of M1 and Norstar switches was the same company that had cooked the books in the early 2000s
The people behind the DMS also tried that "reverse stock split" and it got them nowhere.
I have inside sources that dating back Avaya Red<Lucent, there were shenanigans, but the company survived before the NES buyout.
It's sad. E911 for PBX/KSU customers regs forced people to cut the cord. It's sad, Avaya helped doing this, and there are people at that company that are public about that. People are in greater danger than ever before. 911 is not magical. Only one area code has the strongest E911 system in the country and that is 603 - New Hampshire. But NH is ridden with VOIP/mobile and barely any 1FB/1FH trunks, sadly.
I digress.
However I guess I'm going totally off topic since what is missing is the customers of the G3, CM/Aura/MV, S8300/8700, G650/G700, the Partners, the Merlin Family, and the infamous IP Office. Right, I forgot Avaya became Nortel and they forgot to change their name. I never liked Nortel, tech companies come and go and Avaya probably has 1% of the Fortune 500 when a DECADE AGO they had "more than 90%".
Avaya's demise is their fault, their business, their concern, their responsibility. They need to blame themselves. They are their only fault. They need to write a letter to their 5 remaining customers (I believe manatees and crocks use them more than humans today) stating "We Failed for Buying a Bleeding Edge Company that Bled our Finances. We Are Sorry"
RIP.