Avaya Utility server CDR Error

[oguztozan]

Aura 6.0 Utility Server as a local CDR collector, however we get no reports after several days and the logs only show the following:

CODE
Displaying the contents of the CDR Collector's Activity LogCreating New Log File
ERROR:SSH returned: 255
Thu March 29 15:30:01 PHT 2011
ERROR:SSH returned: 255
Thu March 29 16:00:01 PHT 2011
ERROR:SSH returned: 255
Thu March 29 16:30:02 PHT 2011
ERROR:SSH returned: 255
Thu March 29 17:00:01 PHT 2011
ERROR:SSH returned: 255
Thu March 29 17:30:02 PHT 2011
ERROR:SSH returned: 255

 

[oguztozan]

error changed new one is;
ERROR:SSH returned: 2

 

[jconrad0305]

did you ever get this working? i have my US collecting info, but need to set the format right on the CM and need to know what to set it to.

ACE IP Telephony
ACS IP Office

 

[oguztozan]

Utilty Patch: util_patch_6.1.0.4.8 problem is solved...

 

[oguztozan]

change system-parameters cdr Page 1 of 2
CDR SYSTEM PARAMETERS

Node Number (Local PBX ID): 1 CDR Date Format: day/month
Primary Output Format: customized Primary Output Endpoint: DISK

Use ISDN Layouts? n Enable CDR Storage on Disk? y
Use Enhanced Formats? n Condition Code 'T' For Redirected Calls? n
Use Legacy CDR Formats? y Remove # From Called Number? n
Modified Circuit ID Display? n Intra-switch CDR? n
Record Outgoing Calls Only? n Outg Trk Call Splitting? y
Suppress CDR for Ineffective Call Attempts? y Outg Attd Call Record? y
Disconnect Information in Place of FRL? n Interworking Feat-flag? n
Force Entry of Acct Code for Calls Marked on Toll Analysis Form? n
Calls to Hunt Group - Record: member-ext
Record Called Vector Directory Number Instead of Group or Member? n

Inc Trk Call Splitting? n
Record Non-Call-Assoc TSC? n Call Record Handling Option: warning
Record Call-Assoc TSC? n Digits to Record for Outgoing Calls: dialed
Privacy - Digits to Hide: 0 CDR Account Code Length: 15

change system-parameters cdr Page 2 of 2
CDR SYSTEM PARAMETERS

Data Item - Length Data Item - Length Data Item - Length
1: date - 6 17: attd-console - 2 33: -
2: time - 4 18: auth-code - 13 34: -
3: sec-dur - 5 19: return - 1 35: -
4: cond-code - 1 20: line-feed - 1 36: -
5: code-dial - 4 21: - 37: -
6: code-used - 4 22: - 38: -
7: dialed-num - 23 23: - 39: -
8: clg-num/in-tac - 15 24: - 40: -
9: acct-code - 15 25: - 41: -
10: ppm - 5 26: - 42: -
11: in-crt-id - 3 27: - 43: -
12: out-crt-id - 3 28: - 44: -
13: isdn-cc - 11 29: - 45: -
14: feat-flag - 1 30: - 46: -
15: frl - 1 31: - 47: -
16: clg-pty-cat - 2 32: - 48: -