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Avaya SMGR 8 - Migrating to Softphones

gallenskii

Technical User
Nov 22, 2024
1
Hello,
I am doing a project of migrating our users from on prem avaya cm servers to newer Workplace softphone on SMGR, I wanted to ask what is the best way to approach this somehow automated? Can I create a user provisioning profile that will be connected to an AD security group that will trigger it? I thought about using api or some kind of RPA but it will take me too much time to develop this and I don’t have the time to tinker around
Today we create the users (duplicating from an existing user template) and then just set up the extension and permissions profile
Thanks in advance
 

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