Avaya One-X Mobile - VoIP Feature not Active

[Jorge79]

Hello ..

I have 1PO 10.1, IPO Application Server 10.1, I configure Avaya One-X Mobile and got fully connected through WiFi, now from outside I use VPN IPSEC, but now it's partially connected, and VoIP feature not active.
Here is the configuration:
1. XMPP Domain: ipo.dri.local
2. DNS:
192.168.1.202 resolves ipo.dri.local
192.168.1.23 resolves manager.dri.local
3. SIP Domain: dri.local

as mentioned previous iam fully connected voip through wifi, outside partially connected and voip feature is inactive.

Is there a way to check from where this problems occurs ?

 

[Jorge79]

Hello ...

As I mentioned earlier either way SSLVPN or IPSECVPN when connected from outside the one-x mobile is down to partially connected and the voip feature is not active.
we use the vpn way because the customer dont have a external dns ? is there another way for outside connection rather this ?

Thanks

 

[BResource]

In the past when I have used a VPN connection on my mobile to get this working the call quality is awful because the mobile phone cant handle it. That was on a Samsung S5 so it maybe a bit better on the newer phones.

The only other secure way is using an SBCE