We are testing the Avaya one-x mobile sip 6.2 app on the Ipod Touch IOS 7. When I try to make a call, the speaker comes on and the app does not let me unselect it. I have looked through the docs for the Avaya app and found nothing that mentions turning the speaker off. I have also looked on Apple's website for info but it only happens when I use the Avaya app. Thanks.
Tek-Tips is the largest IT community on the Internet today!
Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!
-
Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
Avaya one-x mobile SIP 6.2 and Ipod Touch IOS 7 speaker issues
- Thread starter S8700Girl
- Start date
The iPod isn't a phone...it wouldn't have a default talkpiece and earpiece like an iPhone, so the app probably defaults to whatever it can use.
I don't know which gen of iPod you're using, but its possible Avaya built it to an older hw spec that might not recognize an actual ear/mouth piece in the device (if there even is one...) otherwise, bluetooth...
Side question: does the iPod touch even let you plugin Apple-style headphones with the talkpiece for a phone? Or is it just a headphone jack?
I don't know which gen of iPod you're using, but its possible Avaya built it to an older hw spec that might not recognize an actual ear/mouth piece in the device (if there even is one...) otherwise, bluetooth...
Side question: does the iPod touch even let you plugin Apple-style headphones with the talkpiece for a phone? Or is it just a headphone jack?
- Thread starter
- #3
Yeah, but does the iPod touch support the 3 ringed headphones that have a talkpiece in them? I had a really old ipod touch 2nd gen and the only way to get voice into it was thru a bluetooth peripheral. The 4th gen touch was the first with a built in mic. My experience with Avaya and iOS apps is that they're about a year or 2 behind on them. To say, the first flare experience for iPad couldn't do video for a year or so because it was designed for iPad 1 with no front facing camera. I had my iPad 3 for a while before Avaya's app was updated to supportthe newer apple hardware. I'd go out on a limb and say Avaya's development of the app is for older hardware and something magical happens inside that says "oh, you're an iPod? You can't possibly have an internal mic. Bluetooth or nothing!
- Thread starter
- #5
Yeah, what I'm saying is Avaya's development might be behind and not support that new stuff in current touches. My iPad with a front facing camera didn't have video for a year because the app wasn't cognizant of the iPad having a front facing camera.
- Thread starter
- #7
- Status
Similar threads
- Question
- Question