Avaya One-x mobile preferred for IPO (IPhone)

[Jorge79]

Hello ...

I have problems at connecction of the IPhone to One-x by means of the Avaya One-x mobile preferred for IPO program. Phone on Android incorporated normally.
Somebody can prompt a solution?

IP Office 500v2: 10.1
POWER USER
One-X Portal: 10.1 (Application Server)
IOS: 7 Plus

Thanks

 

[ACSscott]

Pretty sure on an Android you can use IP address but in newer IOS versions you need an FQDN on the Iphone, it does not accept IP address.

 

[Okkie26]

Also make sure that, on the one-x portal settings, you enter the FQDN as XMPP address. Not IP address.

 

[Andhee]

Make sure to install Certificate from IPO on iPhone.

If vegetarians love animals so much, why are they eating all of their food?

 

[Jorge79]

@ACSscott & @ Okkie26: on Android either use IP Address or FQDN connected, on IP Phone when use FQDN or IP Address not connected
@Andhee: How install it ?

Here is the setp:

One-x Portal Server (Application Server) : 192.168.1.202 resolves ipo.dinarak.local
IPO Manager: 192.168.1.23 resolves manager.dri.local

in IPO Manager:

in One-X Server:

or

or when use IP Address 192.168.1.202, it's fully connected and on VOIP Mode.
Now when the customer connected it using OpenVPN Client from outside, the one-x is partially connected and the voip feature is disabled. (from outside just connected when put the IP Address 192.168.1.202 as a server name in the one-x mobile application)

is there any missing in configuration, or in VPN connection here ? (The customer use SSL VPN)