TigerWoods33
Systems Engineer
We have Avaya IP Office 11.1, and for some reason, our J169 phones will now upgrade past 4.0.0.0.21
The upgraded firmware files are uploaded (FW_S_J169_R4_0_6_0_8.bin) and the upgrade file is pointing to this .bin as well.
The monitor shows the phone reading the j100upgrade text file, and it downloads the rest of the settings files / language files but that is it. Never tries to pull the upgrade file.
Any ideas?
(We are trying to upgrade to see if this prevents these phones from freezing whenever we have to do maintenance and reboot the server.)
The upgraded firmware files are uploaded (FW_S_J169_R4_0_6_0_8.bin) and the upgrade file is pointing to this .bin as well.
The monitor shows the phone reading the j100upgrade text file, and it downloads the rest of the settings files / language files but that is it. Never tries to pull the upgrade file.
Any ideas?
(We are trying to upgrade to see if this prevents these phones from freezing whenever we have to do maintenance and reboot the server.)