TigerWoods33
Systems Engineer
We are just starting to test out this Avaya IX Workplace softphone as we are pushing more people to work from home but I don't see a way to hook the softphone into the user extension directory that a physical deskphone can see with the directory button.
It looks like I am getting a "Contact service unavailable message". I followed the Avaya solution to fix this as I configured the softphone manually, but when I try to use the address/46xxsettings.txt for the URL to setup Avaya IX workplace, it says "Failed to parse all certificates"
I imagine if I can work through this error, I should get the proper contact list popping up.
Any advice is appreciated.
Thanks
It looks like I am getting a "Contact service unavailable message". I followed the Avaya solution to fix this as I configured the softphone manually, but when I try to use the address/46xxsettings.txt for the URL to setup Avaya IX workplace, it says "Failed to parse all certificates"
I imagine if I can work through this error, I should get the proper contact list popping up.
Any advice is appreciated.
Thanks