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AVAYA IP403, anyone familiar with it 1
- Thread starter gezlee
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- #4
Hi
Look at short codes where you can insert outgoing calling number for each short code in the end of the digits string. If you enter short codes on user form you have a possibility to make a calling number for each user but in that case you need a little bit more work.
regards
Look at short codes where you can insert outgoing calling number for each short code in the end of the digits string. If you enter short codes on user form you have a possibility to make a calling number for each user but in that case you need a little bit more work.
regards
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1
- #6
gezlee,
first of all, when dealing with ip office, forget the definity. those two are completely different platforms with completely different software and settings. now to your question: there is an entity in ip office, called a 'short code'. these short codes are, by comparison, a mix of ars/aar analysis and route patterns. now, if you have a short code to access an outside line, say 9N is the code, N is the telephone number and there is some line group number, just append 'Syour_ani_number' to the telephone number and you will get what you want. so, in short, the short code itself should be something like '9N', the telephone number should be 'NS11231234567' and the line group number whatever you need. hope this helps.
p.s. by the way, here on tek-tips there is the special ip office forum full of very very experienced ipo guys. take a look at it.
first of all, when dealing with ip office, forget the definity. those two are completely different platforms with completely different software and settings. now to your question: there is an entity in ip office, called a 'short code'. these short codes are, by comparison, a mix of ars/aar analysis and route patterns. now, if you have a short code to access an outside line, say 9N is the code, N is the telephone number and there is some line group number, just append 'Syour_ani_number' to the telephone number and you will get what you want. so, in short, the short code itself should be something like '9N', the telephone number should be 'NS11231234567' and the line group number whatever you need. hope this helps.
p.s. by the way, here on tek-tips there is the special ip office forum full of very very experienced ipo guys. take a look at it.
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