Avaya IP400 Digital Station 16 V2 Red Light

[alexclabbs]

Hi

One of our 16 port modules has suddenly stopped working, the status light goes to green for around 30 seconds then switches to red. Does anyone have any ideas of what could be causing this? Has the module failed?

Thanks

Alex

 

[tlpeter]

It looks like it is broken.
You could try a different power supply.


BAZINGA!

I'm not insane, my mother had me tested!

 

[alexclabbs]

Hi tlpeter

Thanks for the reply, yeah i was guessing it was broken since it was working fine then suddenly failed on me
I'll give another psu a go just incase!

 

[mforrence]

You could also disconnect all telephones from the module and reboot it and control - in case one telephone is bringing it down.

 

[Telecomboy]

I would definitely try another power supply before trashing it. I have had older dig 16 and 30's go red and a new power brick saves the day.

 

[IPGuru]

Reboot cycles like this are often caused if a Network device is accidentally patched into a DS port. (laptop user connecting to Phone skt. instead of network skt. & not noticing that they continue to operate on WIFI)


I would definitely try un-patching all the leads & then restoring them 1 by 1 until the offending circuit is located



A Maintenance contract is essential, not a Luxury.
Do things on the cheap & it will cost you dear

 

[holdmusic34]

What does monitor have to say on the subject with just a print and error filter running?

It may even say:

********** SysMonitor v9.0.5.0 build 972 [connected to 192.168.8.125 (alexsipo)] **********
3709667631mS PRN: Monitor Status IP 500 V2 9.0.5.0 build 972
3709728472mS PRN: LAW=A PRI=1, BRI=2, ALOG=4, VCOMP=20, MDM=0, WAN=0, MODU=2 LANM=0 CkSRC=1 VMAIL=1(VER=3 TYP=1) 1-X=0 CALLS=5(TOT=35076)
ERR: Unplug the 100Mb connection on port 12. The pain. The pain. Oh sweet Jesus the pain.
ERR: Unplug the 100Mb connection on port 12. The pain. The pain. Oh sweet Jesus the pain.
ERR: Unplug the 100Mb connection on port 12. The pain. The pain. Oh sweet Jesus the pain.
ERR: Unplug the 100Mb connection on port 12. The pain. The pain. Oh sweet Jesus the pain.
ERR: Unplug the 100Mb connection on port 12. The pain. The pain. Oh sweet Jesus the pain.
ERR: Unplug the 100Mb connection on port 12. The pain. The pain. Oh sweet Jesus the pain.
3708149068mS PRN: Optimizing BTree Lists Completed...Started:3708147938

I'm clear but my fighter is down.