chadphoneguy
Vendor
Hello. I have an issue with a new Avaya IP Office SIP trunk install.
Outgoing calls work fine. But the incoming calls only work to the main number.
All other incoming calls to all other numbers says the number has been disconnected.
And I ran a monitor and watched as I called one of the numbers not working and it does hit monitor.
Can anyone help me figure out why this isn't working for all other numbers?
I'm scratching my head here. I have an incoming call route built for each of the DIDs that all match the main number ICR that is working.
Thank you,
Chad
Outgoing calls work fine. But the incoming calls only work to the main number.
All other incoming calls to all other numbers says the number has been disconnected.
And I ran a monitor and watched as I called one of the numbers not working and it does hit monitor.
Can anyone help me figure out why this isn't working for all other numbers?
I'm scratching my head here. I have an incoming call route built for each of the DIDs that all match the main number ICR that is working.
Thank you,
Chad