Avaya ip office 5.2(53) scn voice networking problem

[ducatisenna]

Hi

i have 2 avaya 406 systems with version 3.2(53), one of them has 8vcm and other one has 4vcm, when i activate the scn with ticking the voice networking button in the line voip tab, System A users replace with system B users and system B users replace with System A users,

for example
users tab
System A
Extn201 201
Extn202 202
User3 303
Exnt204 204


system B
User1 101
Extn202 202
Extn203 203
Exnt204 204

when i tick the voice networking anad save the configuration,users replace in this way,
system A
User1 101
Extn202 202
Extn203 203
Exnt204 204

System B
Extn201 201
Extn202 202
User3 303
Exnt204 204

but extension tab is the same, it doesn't change, only users tab change with other's information, digital phones memberships change, on system A your digital phone is on the 3. port , after voice networking , you must put the 1 one bexause other systems user1 is your 1. port now.

i made this secenario, in 3.2(17) version and voice networking work clearly, one side can call the other side with 2XXX format, and other side can call 1XXX format,
no user info replaced, but 53 version, i do not understand, is there any way to achieve this in 53 version, or i go to the downgrade to 3.2(17) version.

 

[tlpeter]

do you have duplicated extensions and users ?
in your example you have so thats why i ask
in a SCN you MUST have unique numbers and names
maybe you where lucky with 3.2.17

 

[ducatisenna]

no, all extension and usernames are different into the systems,
systemA
usernameA 2010
usernameB 2011
usernameC 2012
extn2210 2210



systemB
extn1201 1201
extn1202 1202
usernameD 1203
extn1204 1204


in extensions tab all extensions are different.one system 12XX, another 2XXX ,
huntgroup is 0 one of the and main another,

should i change the line number 1-2-3-..8 these are the same in the 2 systems.

in lines outgoing , incoming group id's are different,
and voip line numbers are different.

 

[tlpeter]

hmm strange

did you copy the cofig in to the other system for easy programing ?

 

[IPOJedi]

Think said ducasenna needs to RTFM on SCN dont you!!! as you CANNOT have same names nor extns nor groups!!!der//

 

[ducatisenna]

tlpeter, i do not understand your question.

 

[ducatisenna]

ok, i solve it , another two box work fine at the same version 5.2(53) , i think the problem is in the the vcm4, because system can't see the vcm4 and other systems vcm8 shown at vcm4 , 2 of the boxes have problems, another 2-3 box work fine.