AVAYA....Give us a ring group with more than 8 members...Pleeeeease!! 3

[AuraPS]

Hi,

Just venting my frustration here....I still cant believe that a system like definity/multivantage doesn't allow a collective ringing group with more than 8 memebers.
It's so annoying and embarrssing to tell a customer... 'it cant do that' !!

I know there's the bridged appearance option but this is no good as it busy's up each line for each call and would need loads of buttons for larger groups...Also people can intrude in calls by pressing the line appearance button. - not an option really!!

Come on Avaya, surely it's not that difficult to add the option the the current hunt group set up with the options
ddc....circ...ead-loa...etc..etc...and...oh yes 'col' for collective.

Please give it to us!!

 

[europe]

And Dave is spot on to the problem......
And why redesign hardware for all thos ring-generation...

Just nail a horn or a bell to the wall, connect it to an analogue port and do call pick up.

And if you want more then one bell like lopes suggested.... over here we have hardware that can be connected to a port, and then relay the ring till up to 50 ringgers or bells across the building/campus...
Hell you could make it yourself with some relay's and a ringgenerator with enough power

Please let me know if the information that was provided is helpfull.
Edwin Plat
A.K.A. Europe

 

[thejkro]

Well I can understand hardware limitations. But with IP phones you don't have that problem. Avaya has the ability to check to see if the port matches the type of station you're trying to assign to it. Why not use the same thing in a call answer group? Why not make call answer groups able to hold 50 stations and then upon trying to complete the command it checks to see if they're on the same board or all IP. This is not beyond their doing. Also, the bells are a great idea except if all of your members are in different geographic locations. Say you have 10 telecommuting stations that need to ring all at the same time. Bells wouldn't help here. You still have the problem of only 8 members but you have 10 stations.