Avaya G350 CM reinstall 1

[boldweb]

Hi, I am looking for step by step instructions to uninstall and reinstall CM 4.0 on an Avaya G350 and S8300 Media Server.

Thank you

 

[Mitch672]

This seems to be the closest they have now:

http://support.avaya.com/japple/css...eID=305904&temp.bucketID=160259&PAGE=Document

It's for CM4, S8300 and a G700. You can get a separate document on G350 administration. FYI, I don't recomend this, you should enlist the assistance of an AVAYA Business Partner, as you will need RFA access to get the licenses, password files, patches, etc.



Mitch

AVAYA Certified Expert

 

[boldweb]

I am an Avaya BP and already have the licenses and password files, and patches. Just need to wipe current install and reinstall for a new customer.

 

[NoelOhashi]

Im thinking about using CM R5.1 on a Power Edge R200 Dell Server. Is CM compatible with this server? I intend to connect 4 IP Phones to this server and maybe I will use a G350 to connect 3 T3 fax machines to the system. I also need IVR feature on the system, as I need to relate our 3rd party database to the auto-attendant feature. Many thanks....

 

[Mitch672]

NoelOhashi, please start your own thread, do NOT threadjack.

the answer is no, you must buy an AVAYA server (S8510 is a Dell 1950 with a certain HDD setup and memory installed), and you need to buy it through AVAYA or an Authorized Business Partner to be able to get a license built with RFA.

CM is useless with out a license, it will do nothing and you will not be able to add any stations.

Please start your own thread in the future.



Mitch

AVAYA Certified Expert

 

[boldweb]

OK I got the license and everything installed yet i still have this alarm on the Media Gateway.

ID MO Source On Bd Lvl Ack Date

1 MED-GTWY 001 n MAJ N Sat Mar 28 18:00:23 CDT 2009

Thanks

 

[boldweb]

Here is from ASA the alarm status as well.

 

[Mitch672]

looks like your G350 is not registered. If you replaced the G350, you will also need to change the serial # listed on the "change media 1", to the current one, and you will also have to do a license swapout, to update the Serial # used in RFA for the license, and you will then have to load a new license file.

Mitch

AVAYA Certified Expert

 

[boldweb]

Swapped license file with new serial and updated the gateway as well. Alarms gone!

Thanks for the help.