Avaya FNE star star service

[phoneguy1983]

I have the call mobility function enabled on an Avaya IP 500 6.1 and can call a DID to get dial tone on FNE31 or when I get a twinned call I can press **. When I get the dial tone how can I then transfer or conference the calls.

 

[tlpeter]

You can transfer by pressing ** while on call.
The caller goes on hold.
Dal the number and when connected hang up.
For conference you need to dial a conference shortcode.


BAZINGA!

I'm not insane, my mother had me tested!

 

[Bas1234]

and press ** again to get the caller back when called party does not wan't the call or when you get voicemail.....

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged
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[kholladay]

http://www.ipofficehelp.com/avayaapps/HOWTO_MobileCallControl.aspx

Obviously to use the park/pickup you would need to create the following short codes.

*72X
Park Call
N

*78X
Unpark Call
N


Kyle Holladay
ACSS & APSS SME Communications
MCP/MCTS Exchange 2007
Adtran ATSA, Aruba ACMA

"Thinking is the hardest work there is, which is the probable reason why so few engage in it." - Henry Ford

 

[phoneguy1983]

Thank you all very much. Works like a charm.

I had no problem with the parks and all other shortcodes. I just didn't know the transfer.

For the conference I was using conference meet me like a novice.