Avaya Equinox Auto configure 5

[EmersonLRibeiro]

Hi,

Someone here made it work the Auto Configure of Avaya Equinox?

If I use the services separately, some work, others do not.

Would they have any tips to make it work?

Regards,

Emerson Ribeiro.

 

[kyle555]

I used to be certified on IPO and deployed Equinox once I don't take outside gigs but everyone here is always happy to nudge you in the right direction - whether it's a little config tuning or telling you you're in over your head and "call a certified IPO installer!"

What kind of gate/door phones do you have? I'm think having them programmed for a ring-down to a plain old Equinox app on a iPad would be all you need.

What is it about that setup that you're finding to be particularly challening?

 

[Straggle]

Well, to be honest, the whole process seems particularly daunting. I've read up through page 60 or so of the 240+ page deployment guide and feel pretty lost.

Tek Tips has been a great resource to me many times, but post like "I'm doing something I've never tried before, I have no training in, and requires changing settings on 3 or 4 devices, and I don't have a clue how to get started. Please help" annoy the heck out of me, so I'm not willing to post one of those.

I'd rather spend a little money to learn the right way first.

Can anyone fill that need for me?

 

[kyle555]

I mean, for a basic Equinox SIP softphone on the LAN, nothing stops you from just punching in the SIP server/domain/extn/pw. Nothing wrong with TCP if you're lazy.

Ringdowns are fairly straightforward on any device unless they're Avaya SIP endpoints - there's a thing you put in the settings file for "if your mac address = aa.bb.cc.dd.ee.ff then SET HOTLINE 1234

 

[telecomtekperson]

What is daunting about it?
If you want to make it harder for the customers, use the web URL: so point Equinox to:

https://<IPO

FQDN>/46xxsettings.txt

If you want to make it easier, and allow them to just use their email address, then:

https://www.ipofficeassistance.com/automate-spaces-install-on-avaya-r11-equinox/

But you do need to make sure that you have all the settings for a SIP Phone install....

https://www.ipofficeassistance.com/install-sip-phones-on-ip-office/

 

[Straggle]

Do I understand correctly that if the system / network is already working with another SIP device (the gate phone itself is a SIP device, and was easy to deploy on the IPO)has an available SIP endpoint and power user license, that I can just build a SIP user for the Equinox and set up the app to point to my IPO SIP domain?

The user does not need any presence/IM/VM features on this. They JUST want their gate and door phones to ring into the iPad.