Avaya Coverage Time-of-Day for Alternating weeks

[departmentg33k]

Our office (Running CM3 V13) has adopted a 9/80 work schedule, wherein we work 9-hour days and take alternating Fridays off.

I've been tasked with having our main line route to an auto-attendant on alternating Fridays. I've got the AA, Vector, all that stuff sorted. What I can't wrap my head around is the alternating Fridays. Coverage Time of Day only provides for a one-week schedule. Has anyone used a workaround that would let them specify the alternating weeks?

Scratching my head...

 

[mikeg826]

If you are doing the routing via the vector, you can populate a holiday-table with the each friday the coverage will be different, you can generally do 15 entries in the table.

                                HOLIDAY TABLE

    Number: 1              Name: CS Meeting

    ______START_______     _______END________
    Month Day Hour Min     Month Day Hour Min     Description
    01    07  15   45      01    07  16   30
    01    21  15   45      01    21  16   30
    02    04  15   45      02    04  16   30
    02    18  15   45      02    18  16   30
    03    04  15   45      03    04  16   30
    03    18  15   45      03    18  16   30
    04    01  15   45      04    01  16   30
    04    15  15   45      04    15  16   30
    04    29  15   45      04    29  16   30
    05    13  15   45      05    13  16   30
    05    27  15   45      05    27  16   30
    06    10  15   45      06    10  16   30
    06    24  15   45      06    24  16   30

then in the vector - do a goto step if it's in the holiday table:

07 goto step    30            if time-of-day      is sat 20:30 to sun 10:00
[b]08 goto step    28            if holiday          in     table 1[/b]
09 collect      1    digits after announcement 2511     for none

ACE - IP Telephony

 

[BoBAz]

have you tried a variable ?

http://www.youtube.com/watch?v=6xsuuiCRhJE

BoBAz

 

[departmentg33k]

This forum never fails, thanks! I don't think my release will allow the use of vars; I tried the "add var" and "change var" commands, and it replied that "var" is not a valid command. But I think the Holiday table will work, we do the same thing for our door lock controller.

Thanks folks!!