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Avaya Communicator 1

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Avalon100

Technical User
Sep 26, 2012
204
GB
IP500V2 running version 10, all one x apps working apart from Communicator for windows. When i connect i get no presence " Presence server not responding" if i use the communicator for Ipad it works fine.. I can make and receive calls ok just cant get presence when using communicator on my laptop
Anyone any ideas?
 
Enter the IP address of the IP office in both the server address and domain fields

leave the presence server address empty.
 
Do you have port 8063 forwarded through the firewall, I had this issue recently (also only on communicator) and it started working when that port was added.


| ACSS SME |
 
Yes I have port 8063 forwarded to the one X presence server
 
Try rebooting the one-x server - you never know?

| ACSS SME |
 
Yep 5222 is there as well, is there a specific version I need to use? I am running V10 IPO and have tried both the versions on the 9.1 and 10 page from Avaya support
 
The one on the R10 site is fine. In any case it has to be the ACW for IPO. The CM version will be SIP only with IPO.
 
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