Avaya Communicator with telephony-only features for IPO 9.1.4

[Loremtz]

Hi everyone!
I'm looking for Avaya Communicator with telephony-only features 'cause I have this license 275663 IPO R9 SOFTPHONE ADI LIC for an IPO 9.1.4. According to Avaya's documentation
Avaya Communicator is available in two modes:
• Avaya Communicator
• Avaya Communicator with telephony-only features
So, with my licenses I need the second one, but I can't find it in Avaya's portal, I have used the Avaya communicator with Power user license but I'm lost with the 275663 license.
I would apreciate any advice

Regards!

 

[NYSTECH]

I am pretty sure if your using the telephony only mode all you need to be is a basic user. no license needed

 

[Loremtz]

thanks Nystech!
The softphone license is required when Only-voice feature is used, or Power User license when you are using One-x Portal server. I don't know how to enable the Telephony-only feature in Avaya Communicator 'cause when I use the avaya communicator software an error with username/password appears. But all is ok with credentials. I used several versions and nothing seems work

 

[holdmusic34]

You need to log in with the extension number and password, NOT the name and password.

daddy? are you doing blah blah blah things again?

 

[Pepp77]

Does the system have a one-x and power user licences, because if it does I don't think you can then use the old licence for telephony only features as well.

| ACSS SME |

 

[Loremtz]

Hi everyone and thank you for responses
This issue has been a big headache
On one hand, Avaya Engineer say that these license are not available for version 9.1, on the other hand Avaya's Docs and Pre Sales Configurator says it is. Avaya is looking for a solution for this issue, maybe they must to change my licenses for power user.
I'll notify any progress