Is there a way to force the Avaya to send CDR information on unsuccessful call attempts on the CDR port to a call logger. We seem to get this for incoming calls but not for outgoing calls.
In system-parameters cdr the field "Suppress CDR for ineffective call attempts?" is set to N and all trunks have the CDR field set to Y so I would have thought it would send the information.
We have done some testing with the call logger supplier and they have proved the information is not being sent across the the switch interface.
In system-parameters cdr the field "Suppress CDR for ineffective call attempts?" is set to N and all trunks have the CDR field set to Y so I would have thought it would send the information.
We have done some testing with the call logger supplier and they have proved the information is not being sent across the the switch interface.
