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Avaya CDR capture Software 1
- Thread starter dazling
- Start date
AvayaTier3
Technical User
hardware platform? Definity / CM software version?
A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"
bsh
35 years Bell, AT&T, Lucent, Avaya
Tier 3 for 25 years and counting
A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"
bsh
35 years Bell, AT&T, Lucent, Avaya
Tier 3 for 25 years and counting
I'm currently testing the "PBX DATA LOGGER" from AGGSoftware.
Link:
This is a small tool that will capture the CDR data and stores it in an Access db (SQL db can also be used, as long as others).
It has enough features. The setup is not that easy (you have to build a parser that will "translate" the CDR data to the db); lost some time there. But once it's setup it's runs smootly.
You can also store the CDR data into a txt log file (in case the link with the db drops, you can still import the missing data from the log file).
There is a cost: Standard version is $83.
And you need to take in mind that you will need to spend some time on db development.
Guess there are better solutions but for $83 it is not bad.
Erik
Link:
This is a small tool that will capture the CDR data and stores it in an Access db (SQL db can also be used, as long as others).
It has enough features. The setup is not that easy (you have to build a parser that will "translate" the CDR data to the db); lost some time there. But once it's setup it's runs smootly.
You can also store the CDR data into a txt log file (in case the link with the db drops, you can still import the missing data from the log file).
There is a cost: Standard version is $83.
And you need to take in mind that you will need to spend some time on db development.
Guess there are better solutions but for $83 it is not bad.
Erik
- Thread starter
- #4
-
1
- #5
AvayaTier3
Technical User
Install RDTT notes
--------------------------------------------------------------------------------
Installation for Adjuncts and Peripherals for Avaya Communication Manager
page 40 and 41
--------------------------------------------------------------------------------
Configure RDTT
--------------------------------------------------------------------------------
RDTT (AvayaRDTT_R2.1.exe) Download is here:
--------------------------------------------------------------------------------
1. Busyout the cdr link
2. Go to page 3 of change ip-services.
3. Turn Reliable Session Protocol off.
4. Save the change.
5. Repeat the change ip-services command. Turn reliable Session Protocol back
on. Save.
5. Release the cdr link.
--------------------------------------------------------------------------------
Veramark eCas Call Accounting software
--------------------------------------------------------------------------------
Using the downloadable reliable session-layer
protocol (RSP) tool
The intent of the Reliable Session-Layer Protocol (RSP) is to guarantee delivery
of data records from the switch to an output device that connects to the switch
over an asynchronous TCP/IP link. The Downloadable RDTT tool allows you to
implement this protocol on a PC that collects data records in a file. The
protocol assures that the data records arrive safely at the PC. You can then
send the output file to a printer. See ??Reliable Data Transport Tool (RDTT)
Package?? on page 40.
--------------------------------------------------------------------------------
Reliable Data Transport Tool (RDTT) Package
Avaya provides this free software application to help vendors and customers
develop CDR applications that use the reliable session protocol to collect CDR
data from an Avaya Media Server. The Reliable Data Transport Tool (RDTT) is a
testing tool and thus is not supported by Avaya.
Contents of the RDTT
The RDTT package consists of the following:
Specifications for the Reliable Session Protocol
The Client application (Client.exe)
This application is designed to help you test the reliable session protocol
without use of an Avaya Media Server.
The Server application (Server.exe)
This application is designed to help you understand the reliable session
protocol and to start building your products to work with the Avaya media
server.
User Guide
This document contains information about the client and server
applications.
--------------------------------------------------------------------------------
Protocols
Reliable Session Protocol (RSP)
What is RSP and why use it?
Used for sending CDR data over IP connections
Introduced in R9.5
Layer 5 (session layer) protocol, designed by Avaya
Not required, but highly recommended
Provides added reliability to the CDR data
Data labelling (sequence #) to prevent data loss
Keep alive (timer + counter) for communication integrity
If using IP without RSP
Need a terminal server (cost)
Potential data loss as a result of network failure
Application receiving CDR data from MultiVantage must also use RSP
Reliable Data Transport Tool (RDTT)
Avaya-provided tool. A package downloadable on Services web site
(see next slide)
The RDTT tool Package includes:
Client application (Client.exe)
Server application (Server.exe)
Protocol library (Spl.dll)
Source code
RSP protocol specification
User's guide
Server: accepts and processes CDR data from MultiVantage or client, using RSP
protocol.
Client: simulates ACP by sending data records to server. Used by vendors /
customers to test their own call accounting system.
A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"
bsh
35 years Bell, AT&T, Lucent, Avaya
Tier 3 for 25 years and counting
--------------------------------------------------------------------------------
Installation for Adjuncts and Peripherals for Avaya Communication Manager
page 40 and 41
--------------------------------------------------------------------------------
Configure RDTT
--------------------------------------------------------------------------------
RDTT (AvayaRDTT_R2.1.exe) Download is here:
--------------------------------------------------------------------------------
1. Busyout the cdr link
2. Go to page 3 of change ip-services.
3. Turn Reliable Session Protocol off.
4. Save the change.
5. Repeat the change ip-services command. Turn reliable Session Protocol back
on. Save.
5. Release the cdr link.
--------------------------------------------------------------------------------
Veramark eCas Call Accounting software
--------------------------------------------------------------------------------
Using the downloadable reliable session-layer
protocol (RSP) tool
The intent of the Reliable Session-Layer Protocol (RSP) is to guarantee delivery
of data records from the switch to an output device that connects to the switch
over an asynchronous TCP/IP link. The Downloadable RDTT tool allows you to
implement this protocol on a PC that collects data records in a file. The
protocol assures that the data records arrive safely at the PC. You can then
send the output file to a printer. See ??Reliable Data Transport Tool (RDTT)
Package?? on page 40.
--------------------------------------------------------------------------------
Reliable Data Transport Tool (RDTT) Package
Avaya provides this free software application to help vendors and customers
develop CDR applications that use the reliable session protocol to collect CDR
data from an Avaya Media Server. The Reliable Data Transport Tool (RDTT) is a
testing tool and thus is not supported by Avaya.
Contents of the RDTT
The RDTT package consists of the following:
Specifications for the Reliable Session Protocol
The Client application (Client.exe)
This application is designed to help you test the reliable session protocol
without use of an Avaya Media Server.
The Server application (Server.exe)
This application is designed to help you understand the reliable session
protocol and to start building your products to work with the Avaya media
server.
User Guide
This document contains information about the client and server
applications.
--------------------------------------------------------------------------------
Protocols
Reliable Session Protocol (RSP)
What is RSP and why use it?
Used for sending CDR data over IP connections
Introduced in R9.5
Layer 5 (session layer) protocol, designed by Avaya
Not required, but highly recommended
Provides added reliability to the CDR data
Data labelling (sequence #) to prevent data loss
Keep alive (timer + counter) for communication integrity
If using IP without RSP
Need a terminal server (cost)
Potential data loss as a result of network failure
Application receiving CDR data from MultiVantage must also use RSP
Reliable Data Transport Tool (RDTT)
Avaya-provided tool. A package downloadable on Services web site
(see next slide)
The RDTT tool Package includes:
Client application (Client.exe)
Server application (Server.exe)
Protocol library (Spl.dll)
Source code
RSP protocol specification
User's guide
Server: accepts and processes CDR data from MultiVantage or client, using RSP
protocol.
Client: simulates ACP by sending data records to server. Used by vendors /
customers to test their own call accounting system.
A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"
bsh
35 years Bell, AT&T, Lucent, Avaya
Tier 3 for 25 years and counting
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