Hi,
I have TDM soft and hard phones that work fine (dial 9 011 xxxxx). However, my SIP phones that register to System Manager, can only dial local and toll free. I need them to dial INTL.
1) SIP phones do not require to dial a 9 for an outside line. How do I fix this?
2) When I dial 011 on the SIP phone naturally it only sees the 0 and goes to the operator. How do I fix this?
3) How do I change the outbound caller ID on SIP phones?
4) Does SIP phone use ARS ANA on my CM? Or is there something I have to setup for routing/elements Sys Mgr?
Thank you,
Marcy
I have TDM soft and hard phones that work fine (dial 9 011 xxxxx). However, my SIP phones that register to System Manager, can only dial local and toll free. I need them to dial INTL.
1) SIP phones do not require to dial a 9 for an outside line. How do I fix this?
2) When I dial 011 on the SIP phone naturally it only sees the 0 and goes to the operator. How do I fix this?
3) How do I change the outbound caller ID on SIP phones?
4) Does SIP phone use ARS ANA on my CM? Or is there something I have to setup for routing/elements Sys Mgr?
Thank you,
Marcy