Avaya 9611g Microsoft Exchange 2010 Integration using EWS

[spanton]

Has anyone gotten this integration to work? I am having a deficult time getting this to work. I am getting "Exchange server address is incorrect. Please talk to administrator" All settings have been provided by Exchange admin and I still get this error.


Avaya SM 6.3
Avaya SMGR 6.3
9611g 6.5
Exchange 2010

 

[texeric]

Are you asking about voicemail integration (Microsoft Exchange UM) or something else?

 

[gwebster]

EWS uses HTTPS so you need the required certificates loaded in the phone via the TRUSTCERTS parameter. There is additional information in the ReadMe.
You also need to configure:
- EXCHANGE_SERVER_LIST with either the full list of IP addresses, or use autodiscover.xx.xx if your exchange server is set up that way
- EXCHANGE_USER_DOMAIN as required
- HTTPPROXY

It may not make a difference, but the latest available software for the 9611G is 7.0.1.0.

 

[marcuspb]

Is the phone you are working on H323 or SIP?

 

[spanton]

The phone is SIP. The phone is on Release 7.0. I see the handshake completed via the traces. However the login failed with the cred that I supplied. And exchange doesn’t see in EWS at all. the logs from IIS on Exchange Server shows:


2016-11-10 18:47:26 10.X.X.X PROPFIND /exchange/SmartDL.Test@XXXXXX.com/ - 443 - 10.X.X.X Mozilla/4.0+(compatible;+MSIE+6.0) - 404 0 2 15
2016-11-10 18:45:50 10.X.X.X PROPFIND /exchange/SmartDLTester/ - 443 - 10.X.X.X Mozilla/4.0+(compatible;+MSIE+6.0) - 404 0 2 15


I can user the same creds to login to EWS from my browser.

 

[spanton]

resolved: The UPN (User Principal Name) or username should be the same as email address in Exchange.