IPO Vers 2 6.0 platform. I am programming numbers in the Directory through manager under the directory heading in the navigation pane. On my 1408's I can hit the contacts button and access Internal, External, etc. On the 1616 I hit contact and it only shows whats in my Personal Directory or contacts I add from my phone. I can add a "directory" button in button programming or self administer but CAN NOT get the contacts button to work. However, when I add the directoy button to the phone it works the same as the 1408. On my 5600 series phone I can add "directory" in button programming and access a directory but I have to start spelling the name in order for it to come up. Help Please!!!!