Avaya 4602 from Outside Network

[patrickstrijdonck]

Hello,

Im trying to setup my 4602 from outside my network.

Ive portforwarded 1719 to my IPoffice IPaddress.

my phone settings are:

IP: 192.168.XX.XX
Callsrv: XX.XX.XX.XX (My External IP Address, where IPO is located)
Callsrvport: 1719
Filesrv: 192.168.XX.XX (wich is in the internal Network where also the 4602 is located)

Somehow everything goes OK, untill i set the Extention to 1201 (wich exist in the IPO)

Then it says Discovering (Callsrv IP)

Any Ideas?

 

[patrickstrijdonck]

Ok, I saw in the TFTP log from the IPO that he is receiving something but this is the message i get:

Received BOOTP request for XXXXXXXXXXX, 0.0.0.0:68, unable to process


Any ideas?

 

[kelsjon3]

Do you have a VPN setup? Callsrv would be the private IP of you IPOffice.

 

[patrickstrijdonck]

i dont have a hardware VPN setup, although i tried a software VPN on my laptop and that worked (laptop could connect to the IPO) then i connected my 4602 to my laptop, and shared my VPN connection in Vista, But it doesnt seem to work

 

[Bas1234]

Patrick, that won't work! If you use a softvpn then you can only use Avaya's softphone.

You'll need a vpnrouter for a 4602. Or put vpn software in a 4610/4620/5610/5620 with a remote vpn licence to connect it to the IPOffice.

This last all depends on what IPoffice you have and the firmware that it's running.

___________________________________________
It works! Now if only I could remember what I did...
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[kelsjon3]

I'm afraid a hardware based VPN is a must. Have you checked out IPCop?

 

[amriddle01]

Two posts one answer, no matter what you need to spend a bit of cash to get this working

ACS - IP Office Implement

"I'm just off to Hartlepool to buy some exploding trousers

 

[Bas1234]

Also for the SoftPhone you'll need 2 extra licences.

"Phone Manager Pro" and "Wave User"

___________________________________________
It works! Now if only I could remember what I did...
___________________________________________

 

[amriddle01]

Wave User Bas? "Phone Manager Pro IP Audio Enabled" is the licence for Softphone

ACS - IP Office Implement

"I'm just off to Hartlepool to buy some exploding trousers

 

[Bas1234]

Sorry you're right amriddle01, this beer is tasting very good and thinking is very hard now...

___________________________________________
It works! Now if only I could remember what I did...
___________________________________________

 

[amriddle01]

Know how you feel Bas, just got the "red ring of death" on the old xbox, so now getting smashed also

ACS - IP Office Implement

"I'm just off to Hartlepool to buy some exploding trousers

 

[Bas1234]

Get some towels and see if this works for you!?

http://www.mahalo.com/How_to_Fix_a_Red_Ring_of_Death

___________________________________________
It works! Now if only I could remember what I did...
___________________________________________

 

[amriddle01]

Yep tried that, and after the xbox sounding like a hovercraft for two hours it's still knackered :-( Oh well fridge and my beer arm still work

ACS - IP Office Implement

"I'm just off to Hartlepool to buy some exploding trousers