May 23, 2011 #1 dazling Technical User Jun 4, 2007 46 GB Hi can anybody explain what the terms auxin and auxout mean and when do they show on a cms.ie like dail out or transferring a call thanks Daryl
Hi can anybody explain what the terms auxin and auxout mean and when do they show on a cms.ie like dail out or transferring a call thanks Daryl
May 23, 2011 #2 AvayaTier3 Technical User Dec 31, 2008 4,609 US Agent state - Agent is in aux work on incoming or outgoing call A great teacher, does not provide answers, but methods to teach others "How and where to find the answers" bsh 37 years Bell, AT&T, Lucent, Avaya Tier 3 for 27 years and counting http://bshtele.com Upvote 0 Downvote
Agent state - Agent is in aux work on incoming or outgoing call A great teacher, does not provide answers, but methods to teach others "How and where to find the answers" bsh 37 years Bell, AT&T, Lucent, Avaya Tier 3 for 27 years and counting http://bshtele.com